Privacy Policy

Last Updated: November 2024

Introduction

Myth-pebble is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

By using our website or engaging our services, you consent to the practices described in this policy. We encourage you to read this document carefully and contact us if you have questions.

Information We Collect

We collect information in several ways depending on how you interact with us:

• Information You Provide: When you complete our contact forms, request analysis services, or communicate with us, you may provide your name, email address, and details about your vehicle or fuel usage.
• Technical Information: We automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and pages visited.
• Cookies and Similar Technologies: We use cookies to improve your browsing experience and analyse website traffic. See our Cookies Policy for detailed information.
• Analysis Data: When you engage our services, we may collect detailed information about your vehicles, driving patterns, and fuel consumption to perform our analysis.

How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our fuel analysis services
• Responding to your enquiries and service requests
• Sending service-related communications
• Analysing website usage to improve user experience
• Complying with legal obligations
• Protecting our rights and preventing fraud

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contract: Where processing is necessary to fulfil our service agreement with you
• Legitimate Interests: Where we have a legitimate business interest that does not override your rights
• Legal Obligation: Where we are required to process data by law

Information Sharing

We do not sell your personal information to third parties. We may share information in limited circumstances:

• With service providers who assist in operating our website and delivering services, under strict confidentiality agreements
• When required by law, court order, or governmental authority
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Analysis data is typically retained for three years to allow for follow-up consultations and service improvements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability where technically feasible
• Withdraw consent at any time for consent-based processing

To exercise these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Transfers

Your information may be transferred to and processed in countries other than Australia. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Myth-pebble
Level 12, 180 George Street
Sydney NSW 2000
Australia

Email: [email protected]